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Employees Make the Difference
Fireside Distributors is known in the industry
as the largest supplier and installer of fireplace
products in the Pacific Northwest. Builders
rely on us for our product supply and knowledge.
Dealers turn to us for our account service.
But Fireside’s success is due to CEO,
Tom Karwin and our 35 employees. Our people
truly make the difference.
Leading by Example
Tom Karwin started Fireside Distributors in 1982
and was a hands-on man: driving a forklift, answering
the phone, putting in long hours – going
the extra mile. His enthusiasm and work ethic
spread to his growing number of employees.
Fireside is a “family” business
without the common gene pool! From his original
focus as a distributor to home contractors to
a now growing list of over 200 dealers, Karwin
knows how to keep his customers happy.
Innovation Grows the Company
Known and respected throughout the hearth-product
industry by manufacturers and dealers alike,
Karwin is a pioneer in keeping his clients satisfied.
Fireside’s 1993 Start Up program was an
innovative effort to give builders the assurance
of a job done right. Under Start Up, Fireside
installed a fireplace during the rough-in process
and then came back right before owner occupancy
to test and adjust all Fireside products. Still
performed today, this program strengthens builder
relationships and customer satisfaction. In fact,
the entire industry now practices similar programs
to ensure quality workmanship. Many manufacturers
also turn to Karwin when testing new products
and concepts, relying on his knowledge from years
in the trade for quality feedback.
The “Fireplace Specialists” and More
Fireside continues to expand its product offerings
and services – we offer mantels and facings to builders.
In addition
to the large variety of fireplace products, Fireside
Distributors also offers BBQ products, patio “fire” products,
built-in vacuuming systems. However, as we
grow, we never forget that customer service,
technical service and product knowledge shared
by our employees is what has allowed us 22 years
of success, so far.
Fireside Distributors is a member of:
- National Association of Homebuilders
- National Federation of Independent Businesses
- BBB
- Seattle Master Builders Association
- Oregon Hearth Products Association
- Oregon Remodelers Association
- Oregon Home Builders Association
- The Hearth, Patio and Barbeque Association
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